Privacy Policy for EMJota Studio

Last Updated: 3th of June 2025

Welcome to EMJota Studio (hereinafter referred to as “we”, “us”, “our”, or “EMJota Studio”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://emjotastudio.com/ (the “Site”), purchase our products, or otherwise interact with us.

EMJota Studio is based in Portugal and, as such, complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  1. Data Controller

The data controller responsible for your personal data is:

  • EMJota Studio
  • EMJota Studio/Maria João Camilo Teixeira
  • Praça Dom João II, Nº31A, R/C ESQ, 4480-933, Vila do Conde, Porto, Portugal
  • TAX No. 275148530
  • Contact: Via our contact form at https://emjotastudio.com/contact-us/ or j.c.t@hotmail.com
  1. Information We Collect

We may collect and process the following types of personal data about you:

  • Identity Data: Includes first name, last name, username or similar identifier.
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us (e.g., order history, specific measurements for custom orders, order notes).
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Profile Data: Includes your username and password (for registered users), purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Includes information about how you use our Site, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Data from Contact Forms: When you contact us via our contact form, we collect your name, email address, phone number (optional), company (optional), and the content of your message.

We collect this information in a variety of ways, including:

  • Direct interactions: You may give us your Identity, Contact, and Transaction Data by filling in forms on our Site (e.g., during account registration, checkout, or when contacting us) or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy section below for further details.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties [e.g., analytics providers like Google, payment service providers – specific providers to be listed by site owner].
  1. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and fulfill your orders: This includes managing payments, fees, and charges, and delivering your custom-made garments.
  • To manage our relationship with you: This includes notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey, and responding to your inquiries.
  • To provide and improve our Site: This includes administering and protecting our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data), and to ensure that content from our Site is presented in the most effective manner for you and for your computer.
  • To deliver relevant website content and advertisements to you: And to measure or understand the effectiveness of the advertising we serve to you.
  • For marketing communications: Where you have opted-in to receive such communications, we may use your data to send you information about our products, promotions, and events. You can opt-out of marketing communications at any time.
  • To comply with legal obligations: Including any applicable laws and regulations.
  1. Legal Basis for Processing Your Personal Data

We will only process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process your order).
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for fraud prevention, to improve our Site and services).
  • Consent: Where you have given us your explicit consent to do so (e.g., for marketing communications).
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.
  1. Data Sharing and Disclosure

We may have to share your personal data with the parties set out below for the purposes set out in section 3:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, order fulfillment and shipping, data analysis, email delivery, hosting services, and customer service [CTT-Correios de Portugal, Paypal, MBWay, EUPAGO, etc.]. These service providers are only permitted to use your personal data to the extent necessary to enable them to provide their services to us and are required to follow our express instructions and to comply with appropriate security measures to protect your personal data.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers based in Portugal and other relevant jurisdictions who provide consultancy, banking, legal, insurance, and accounting services.
  • Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We require all third parties to respect the security of your personal data and to treat it in accordanceance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

  1. International Data Transfers

As we sell internationally, your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). Some of our external third parties [such as Paypal and each country’s official post-office company] may be based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
  • Where we use providers based in the US, we may transfer data to them if they are part of the EU-US Data Privacy Framework which requires them to provide similar protection to personal data shared between Europe and the US.
  1. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances, you can ask us to delete your data: see section 8 (Your Rights) below for further information.

  1. Your Rights

Under the GDPR, you have several rights in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data where we are relying on a legitimate interest.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party (data portability).
  • Withdraw consent at any time where we are relying on consent to process your personal data.
  • Lodge a complaint with a supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).

If you wish to exercise any of these rights, please contact us using the details in section 13 (Contact Us).

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

  1. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to distinguish you from other users of our Site, to provide certain functionalities, to understand how you use our Site, and to personalize your experience.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following types of cookies:

  • Strictly Necessary Cookies: These are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site, use a shopping cart, or make use of e-billing services.
  • Analytical/Performance Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works.
  • Functionality Cookies: These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name, and remember your preferences.
  • Targeting Cookies: These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests.

[Site owner to provide a detailed list of cookies used, their purpose, and duration, or link to a separate Cookie Policy page. Information on how users can manage cookie preferences should also be included.]

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.

  1. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  1. Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect data relating to children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please contact us:

  • EMJota Studio/Maria João Camilo Teixeira
  • Praça Dom João II, Nº31A, R/C ESQ, 4480-933, Vila do Conde, Porto, Portugal
  • Contact: Via our contact form at https://emjotastudio.com/contact-us/ or j.c.t@hotmail.com